Privacy Policy
This Privacy Policy explains how Automodules.uk collects, uses, stores, and protects your personal information in accordance with UK GDPR and the Data Protection Act 2018.
1. Introduction
Automodules.uk is committed to protecting your privacy. This policy outlines what data we collect, why we collect it, and how it is used when you contact us, book a service, or interact with our website.
2. Information We Collect
- Contact details such as name, email address, and phone number.
- Vehicle information provided for diagnostics or installation work.
- Service history and communication records.
- Technical data such as IP address or browser type when using our website.
3. How We Use Your Information
- To respond to enquiries and provide requested services.
- To schedule appointments and manage bookings.
- To issue invoices, receipts, and service documentation.
- To improve our services and website functionality.
- To comply with legal or regulatory obligations.
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Contract: To provide the services you request.
- Legitimate interests: To operate and improve our business.
- Consent: When you voluntarily submit information via our contact form.
- Legal obligation: For tax, warranty, or safety compliance.
5. Data Storage & Security
Your data is stored securely and only retained for as long as necessary. We use appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure.
6. Sharing Your Information
We do not sell or share your personal data with third parties except when required to:
- Provide a service you have requested (e.g., warranty support).
- Comply with legal or regulatory requirements.
- Protect our business from fraud or misuse.
7. Cookies & Website Tracking
Our website may use basic analytics tools to understand visitor behaviour. No personally identifiable information is collected through cookies unless you submit it voluntarily.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data where legally permitted.
- Object to certain types of processing.
- Request a copy of your data in a portable format.
9. Data Retention
We retain service records, invoices, and communication logs for up to 7 years for legal and tax purposes. Other data is deleted when no longer required.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via the details on our Contact Page.